Our Awesome Customer Services
prmfrgm.com is designed to help you resolve issues as fast and efficiently as possible with the help of our trained and knowledgeable agents.
Highly Trained Team
Our team members undergo hours of training so they can easily and courteously assist you with any issue you may be having. You can have confidence in our staff’s ability to solve your problems quickly and reliably.
About Us
Member Help is our specialty and we are proud to provide the best service around. Our team is known as one of the largest networks for customer service and technical support.
Service 24/7
The prmfrgm.com team is available to assist you 7 days a week, 24 hours a day. We take support seriously and guarantee your satisfaction with our services!
Refunds
Your membership can be cancelled or refunded at any time if you are not satisfied. We guarantee satisfaction and will refund the current month’s membership charges to the credit card used to make the purchase.
We’re Always Here For You
Our trained team of courteous and professional support specialists are standing by to your satisfaction. We’ll help members obtain subscription information, and answer your questions about billing, charges to your account, password assistance, problems accessing/viewing content, and support related issues by phone or online, 24 hours a day, 7 days a week.
+1-855-984-2264 +44-808-196-5417 Live ChatFrequently Asked Questions
I don’t know what Member Help is?
Open 24/7, prmfrgm.com is designed to meet your service needs in all areas regarding billing questions, technical support, and membership cancellations. Our agents will work with you to solve any problem you may encounter with our membership products.
I forgot my log in information.
Is there anything I can do?
Your password and/or username can be retrieved by either calling our service operators at +1-855-984-2264 +44-808-196-5417 or by contacting us by Live Chat
Do you have a cancellation policy?
Yes, we do! In order to cancel your membership all you have to do is contact one of our service operators and they will assist you in the process.
I didn’t sign up for a monthly membership, I only wanted a trial. Why am I being billed?
Trial memberships are available to customers so they can test our service. Once the trial period has passed, and if you have not cancelled, this trial membership automatically becomes a monthly subscription. Your bank account may show a pre-authorization hold for transactions. When your trial membership is cancelled, your bank will release this pre-authorization. Please contact your bank regarding their pre-authorization hold rules.
I can’t login to the site but I know my login information is correct. Why is this happening?
Paswords and username information are case sensitive, and in mist cases, this will be the source of login difficulty. If your caps lock is on or if you forgot to capitalize a word, your log in will fail. Please make sure you have the correct format entered and try to log in again.